Terms of service
Version 1 · in force since Oct 15, 2026
The rules for using Bolas Planner: what we offer, what we expect from those who use it, and what happens to the data at the end.
1. The agreement
These terms are a contract between you (or the organization you represent) and [COMPANY NAME], tax number [TAX NUMBER], registered at [ADDRESS]. By creating an account, you accept these terms and the Privacy policy.
2. The service
Bolas Planner is an app to manage projects through tickets, with boards, sprints, search, documentation and code links. We may improve and change features; if we remove an important one, we tell you first.
3. Your account
- You must be at least 16 and give true information.
- You are responsible for keeping your password safe; we recommend two-step verification.
- Tell us straight away if you suspect misuse of your account.
4. Acceptable use
You may not use Bolas Planner to:
- carry out illegal activities or store illegal content;
- try to access other organizations’ data or get around the protections;
- overload the service on purpose, for example with automated mass requests;
- send spam or malicious software.
5. Your content
Organization content belongs to each organization. You give us only the permission needed to store, show and process it to provide the service. We do not use it for anything else.
The organization is responsible for the content it puts there, including third parties’ personal data, and for having a legal basis for it.
6. Personal data
We process your account data as controller, under the Privacy policy. We process organization content as processor, under the Data processing agreement, which each organization’s owner accepts.
7. Artificial intelligence
AI features are optional, can be wrong and only make suggestions: always check the result. The organization can turn them off.
8. Availability and backups
We do our best to keep the service available and make daily backups, but interruptions can happen. We recommend exporting your data regularly.
9. Pricing
At this stage the service is free. If paid plans are introduced, prices and conditions are made clear before any charge, and nothing is charged without your acceptance.
10. Suspension and termination
You can delete your account or the organization whenever you want. We may suspend accounts that break these terms, giving notice whenever possible.
When an organization ends, its content stays available for 30 days for export and is then deleted.
11. Liability
To the extent the law allows, we are not liable for indirect damages or lost profits. Nothing in these terms limits consumers’ statutory rights, or liability for wilful misconduct or gross negligence.
12. Changes to these terms
If we change these terms in an important way, we give advance notice and ask you to accept them again at your next sign-in.
13. Law and courts
Portuguese law applies. Disputes are settled by the Portuguese courts, without prejudice to consumers’ rights to the court of their residence and to alternative dispute resolution.
14. Contact
For any question about these terms: [PRIVACY EMAIL].